3Pea International, Inc. (OTCBB:TPNL), a payment solutions company focused on prepaid debit card program management and processing services, today announced our new call center, a state of the art Unified Communications System which includes Phone Exchange (PBX) for call termination and origination, Interactive Voice Response (IVR), and Customer Relationship Management (CRM) features. The call center is fully staffed and operational 24 hours a day, 7 days a week.
The call center will serve as an integral component of 3Pea’s innovative prepaid solutions. The call center will also act as an additional source of revenue and the company believes that the call center will add to earnings as a result of program migration and the addition of new programs.
“We are pleased to announce the launch of our new call center as it allows for better response times and a better cardholder experience, as our customer service professionals have been trained extensively on the unique characteristics of our card programs,” said Mark Newcomer, CEO and President of 3Pea International. “We believe having an in-house customer service solution will be recognized by our current and prospective customers as an important feature to our prepaid offerings.”
About 3Pea International:
3Pea International, Inc. is a payment solutions company focused on providing prepaid debit program management and processing services. We provide a card processing platform consisting of proprietary systems and innovative software applications developed to meet the unique needs of our programs. Through this platform, we provide a variety of services including transaction processing, card creation and fulfillment, cardholder enrollment, value loading, cardholder account management, reporting, integrated voice response, and customer service.
Forward-Looking Statements:
Certain statements in this news release may contain forward-looking information within the meaning of Rule 175 under the Securities Act of 1933 and Rule 3b-6 under the Securities Exchange Act of 1934, and are subject to the safe harbor created by those rules. All statements, other than statements of fact, included in this release, including, without limitation, statements regarding potential future plans and objectives of the companies, are forward-looking statements that involve risks and uncertainties. There is no assurance that such statements will prove to be accurate, and actual results and future events could differ materially. 3Pea undertakes no obligation to publicly update or revise any statements in this release, whether as a result of new information, future events, or otherwise.
Contacts
3Pea International, Inc.
Brian Polan, Investor Relations
702-749-7234
investor@3pea.com